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Bert George - Making Public Organizations Work |
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Making Public Organizations Work provides a research-based overview of public management activities that help public managers, or people aspiring to become one, reflect on and enhance their performance. It is the go-to book for anyone interested in the practice of running public organizations and centers on managing reforms, performance and values; managing public organizations and networks; and managing street-level bureaucrats, politicians and citizens. Theoretical insights are made concrete through real-life cases from public organizations around the world. |
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Bert George is Professor of Public Management at Ghent University Belgium. He holds a PhD in Applied Economics and teaches public management to practitioners and students across the globe. He consults for various national governments and international organizations including the OECD, UNICEF and the EU on issues of public management and governance. |
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Preface Part I. Macro-level: managing reforms, performance, and values Chapter 1. Public management reform Part II. Meso-level: managing public organizations and networks Chapter 4. Public organizations and environment Part III. Micro-level: managing street-level bureaucrats, politicians, and citizens Chapter 8. Public managers and street-level bureaucrats Conclusion |
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